Client Support Agent-Italy
Pubblicato il 04-10-2026 - Altro in Firenze
About the Role
Xperience Xscape Travels is seeking motivated individuals to join our team as Client Support Agent . In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.
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If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.
Key Responsibilities Assist clients with travel questions through email, chat, or phone
Provide basic travel information such as destinations, accommodations, and requirements
Support booking modifications, cancellations, or updates
Gather traveler preferences to help plan vacations
Send confirmations, itineraries, and follow-up messages
Take notes and maintain accurate records
Provide friendly, professional customer service
Learn and use the travel tools provided during training
What We're Looking For No experience required — beginners welcome
Full training provided
Strong verbal + written communication
Comfortable using email and basic computer tools
Organized, reliable, and xkiyazw detail-oriented
Positive attitude and willingness to learn
Passion for travel or helping others
Benefits 100% remote — work from anywhere
Flexible schedule (perfect for students or parents)
Full training included
Travel discounts & industry perks
Supportive team culture
Growth opportunities
No sales quotas or cold calling (unless you choose a sales-focused title)