Customer Service Representative
Pubblicato il 04-10-2026 - STMicroelectronics Italia in Italia
OUR STORY
At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.
When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.
Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.
Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.
YOUR ROLE
Inside EMEA Integrated Business Management and Sales Operation main organization, you will be part of the EMEA Customer Service Team - Cluster Industrial and Personal Electronics .
This role is strategic in our customer experience and operational excellence to ensure consistent and high-quality support across the entire end to end process. The new team member will play key role in delivering an exceptional service level to customers, improving responsiveness, building long-term customer relationships and enabling our sales team to focus on the business growth.
Main Tasks
- Manage customer orders from entry to delivery, ensuring accuracy and timely execution.
- Serve as primary point of contact for customers, providing prompt and professional support.
- Coordinate with Sales, Marketing, Supply Chain, Logistics, Finance, Quality to resolve customer issues efficiently.
- Monitor order execution, identify potential risks and drive timely corrective actions.
- Handle customer inquiries, complaints, and requests.
- Contribute to continuous improvement initiatives to optimize c