Client Success Manager
Pubblicato il 04-10-2026 - Seedtag in Italia
We’re looking for a Client Success Manager to join our team in Milan, cover a maternity leave, and play a key role in shaping the future of neuro-contextual advertising at a global scale.
Who We Are
Seedtag is the leading Neuro-Contextual Advertising Company.
We are redefining how advertising works in a privacy-first world by moving beyond keywords and cookies, towards understanding human emotion, intent, and context.
Powered by advanced AI and neuroscience, our proprietary technology, Liz, delivers a deep, human-like understanding of content and attention. This enables brands to connect with audiences at the right moment, in the right mindset, with ads that are relevant, engaging, and respectful of the user experience.
Founded in 2014 by two ex-Googlers, Seedtag has grown into a global company with 500+ Seedtaggers across 17 countries, backed by €250M in funding, and expanding rapidly across the open web and Connected TV.
We’re not just building technology, we’re rewriting the rules of advertising.
Your Challenge
As Client Success Manager, You Will
- During campaigns,
design strategies to provide “Next Best Action” for clients that leverage upselling strategies that can improve campaign performance - new products, channels, audience targeting, etc.
- Initiate and execute client campaigns by agreed-upon timelines and budgets in partnership with the Ad Operations team.
- Respond to client inquiries and coordinate internal responses on time.
- Track pod retention rate and campaign success metrics (should aim for >90% KPI attainment.
- Achieve Quarterly Incremental Revenue Goals for key accounts inside the book of responsibility.
- Ensure clients receive regular campaign performance reports with detailed metrics and additional insights as per their preferences [e.g., weekly, monthly].
- Monitor campaign performance regularly and make necessary adjustments in partnership with the Ad Operations team.
- Keep clients informed of any changes or issues affecting their campa