Senior Customer Service Manager – Banking Clients

04 ott - Milano
Idemia

IDEMIA Secure Transactions in Milan seeks a Customer Service Manager to lead the CS team, oversee the full order lifecycle from specification to delivery, and drive customer satisfaction. You will collaborate with internal and external partners to ensure timely, accurate service and profitable delivery of contracts.
The ideal candidate will have experience in customer service leadership within banking or related sectors and be fluent in English and Italian, with a focus on strategic
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