Concierge Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/888o4j

Job Category Management Development Programs/Interns
Location Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121VIEW ON MAP
Schedule Tempo pieno
Located Remotely? Position Type Non-Management
Pay Range: EUR 7800 - 9600 Annual Salary
Concierge Intern
Guest Services
Guest Services Director, Head Concierge, Night Manager and Guest Services Supervisor, Reservation Manager.
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
Bellmen, Housekeeping) as necessary to resolve guest call, request, or problem.
and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards,



anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Front office areas
A College Degree or in the process of receiving one.
Possess a good command of the Italian & English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone.
Knowledge of computers.
Training in the hospitality industry.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/888o4j