04 ott - Roma
TOPPAN Security
* The successful candidate must be willing to relocate and work on-site in Malta.
ABOUT US
At TOPPAN Security, our mission is to shape a meaningful, technology-driven future by being a global leader in mission-critical identity and payment technologies.
We serves as the international development arm of the TOPPAN Group in the security domain founded in 1900. TOPPAN is a trusted Japanese brand renowned for its commitment to exceptional quality. Building on this legacy, we combine bold ideas, deep sector expertise, and collaborative intelligence to deliver secure, future-ready solutions.
Our culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun. We move fast, lead with accountability, grow through challenges, and bring positive energy into everything we do.
Join us and be part of a global, collaborative team where trust and innovation drive everything we do.
ABOUT THE ROLE
As a Technical Support Engineer, you will play a key role in deploying, configuring, maintaining, and continuously improving mission-critical IT systems,
including Public Key Infrastructure (PKI) solutions.
You will ensure the stability, performance, and security of enterprise environments while providing expert Level 3 support and driving permanent root cause resolution. In addition, you will contribute to strengthening security compliance and mentor fellow support engineers to promote technical excellence across the team.
WHAT YOU WILL DO
Support, Maintenance & Operations
• Lead the support and optimisation of Windows Servers (physical & virtual), VEEAM, Cisco devices, SCCM, WSUS, PKI systems (PrimeKey & Microsoft CA), and other critical applications.
• Provide complex Level 3 support, performing root cause analysis and implementing long-term solutions using TOPPAN's ITIL service management framework.
• Monitor system performance, troubleshoot infrastructure issues, and ensure security compliance.
• Operate PKI services in accordance with ICAO and eIDAS reg
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