Director, Customer Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/889793

Overview In this role you manage and grow a portfolio of strategic client accounts, driving long-term satisfaction and revenue growth. You work closely with cross-functional teams to translate data into actionable recommendations and tailored strategies aligned with client goals. You will conduct performance reviews and present insights to senior stakeholders, shaping campaigns and partnerships in a dynamic, international environment. This is a hands-on role that combines analytics with strategic client storytelling to maximize impact.
Retribuzione / Benefits
base salary + premio
meal vouchers
personal development budget
hybrid working model
onboarding process
team-building events
Responsabilità
Manage and grow a portfolio of strategic client accounts to ensure long-term success
Strengthen client relationships via regular presentations, performance reviews, and in-person meetings
Identify growth opportunities and maximize revenue through upsell and cross-sell initiatives
Conduct in-depth campaign analysis and translate data into actionable insights




Build tailored strategies aligned with client goals and KPIs
Collaborate with Sales and Technical Account Management for onboarding and ongoing support
Monitor KPIs and campaign margins, proactively recommending optimizations
Process campaign orders and ensure timely payments
Requisiti fondamentali
~8+ years of experience in digital advertising
~ Preferably experience in AdTech within DSPs, agencies, or advertisers
~ Strong analytical and reporting skills; Excel and PowerPoint proficient
~ Proven ability to manage clients directly and drive commercial opportunities
~ Excellent communication and presentation skills with senior stakeholders
~ Consultative mindset; translate client needs into actionable solutions
~ Results-driven, proactive, and problem-solving approach
~ Fluency in Italian and English (C1) and based in Milan
~ Bachelor's degree or equivalent
~ Excellent communication and presentation abilities
~ Consultative

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/889793