Customer Solutions Engineer
Pubblicato il 04-10-2026 - Altro in Italia
Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward.
What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.
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Position summary
As core assignment, the employee will be responsible for selecting the proper driveshaft(s) based on customer needs and requirements. He/she will also be responsible to size the power generation and distribution system in powertrains considering the specific drive cycle.
Main responsibilities
Customer technical interface: he/she is the main (single) technical interface with the customer. He/she is the customer technical reference during the development of new projects,
answer customer questions and leads the problem solving.
Application analysis: starting from the customer requirements, the application knowledge and the customer needs, identifies, calculates and selects the best technical solution(s) to be offered to the customer. Manages the technical presentations to the customer and interacts with Sales and Product Management functions.
Powertrain solutions: in case of powertrain systems (e.g. multiple and interconnected HW and SW elements), he/she is responsible to collect and manage the customer requirements, communicate the requirements to the Product and System Engineering and verify the requirements are met on the final machine.
Continuous improvement: contributes to improve the calculation tools, the processes, the documentation, the vehicle and application knowledge.
Customer visits: attends meeting at customer site and machine check-out. If needed, esp