Must be fluent in Italian. Bachelor's degree or equivalents in Business Administration, Computer Science, Technical Engineering, Economics, or related fields. Good understanding of SAP Basis, system migration and/or functional SAP application knowledge. Understanding of SAP's cloud business, cloud and hybrid infrastructure and cloud operation processes.
Excellent presentation and communication skills in Italian and English, ability to switch communication styles for technical and non-technical audiences with confidence, including management level at customers. High competency in multi-tasking and ability to manage multiple engagements in parallel. Pro-active, problem-solving, "can-do" attitude and "customer first" mindset. Accustomed to working in an international and global virtual matrix organization.
Strong engagement management, relationship building and de-escalation skills. Excellent customer focus experience and thorough with networking and relationship building results-driven leader.

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