04 ott - Fiesole
European University Institute
The European University Institute (EUI) is looking for an experienced Audio-Visual Solutions Specialist to play a key role in supporting teaching, research, conferences, and institutional events through high-quality and customer-focused audiovisual services.
The EUI at a glance:
We are an international organisation set up in 1972; a research university focusing exclusively on post-graduate, doctoral, and post-doctoral studies, and advanced research, located in the hills overlooking the city of Florence, Italy. The Institute also hosts the Historical Archives of the European Union.
More on our Institution: https://www.eui.eu/About
Working within the Information and Communication Technology (ICT) and reporting to the Head of Sector, User Support, the AudioVisual (A/V) Solutions Specialist acts as the Institute's audiovisual specialist, supporting the smooth delivery, maintenance, and continuous improvement of audiovisual services and technologies across the EUI. Working alongside a small team of outsourced A/V technicians, and liaising very closely with the A/V coordinator,
the Specialist oversees all technical aspects of events, meetings and conferences, providing end-to-end support for in-person, hybrid and online activities while ensuring high-quality, reliable, innovative, and user-friendly audiovisual solutions for the EUI’s community.
The main responsibilities of the role include:
Technical Expertise and Service Improvement: As the Institute’s subject matter specialist in audiovisual technologies, the A/V Solutions Specialist provides technical advice on A/V solutions, monitors industry developments and emerging technologies, and recommends service enhancements and technological upgrades. The role contributes to the continuous improvement of support strategies, procedures and policies, helping to ensure efficient, reliable, and user-focused service delivery.
Stakeholder Engagement and User Support: Acting as the primary point of contact for audiovisual matt
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