Workforce Operations Administrator

04 ott - Firenze
Arizona Department of Administration

ARIZONA DEPARTMENT OF CORRECTIONSNon è protetto/a delle competenze necessarie per questa opportunità? Legga la descrizione completa qui sotto per avere un quadro completo dei requisiti richiesti.REHABILITATION & REENTRYOur mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.WORKFORCE OPERATIONS ADMINISTRATOR (BUSINESS OPERATIONS ADMINISTRATOR)AddressArizona Correctional Industries (ACI)4441 East McDowell RoadPhoenix, Arizona 85034 : $100,000.00Grade: 26Closing Date: 10/7/2026Do you have at least 5 years of progressive experience in operations management, industrial enterprise, or correctional workforce programs? Do you have experience in correctional operations, offender workforce development, and enterprise-level manufacturing or service environment? Start the next step in your Business Operations career. The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced business operations manager to assume the Workforce Operations Administrator position. This position drives the strategic direction, operational oversight, and workforce development initiatives for ACI's inmate employment and business programs across the state. Plays a key part in advancing ACI's mission to reduce recidivism through real-world job skills training, while maintaining profitable and secure business operations, and cultivating public-private partnerships that enhance inmate reentry outcomes and support Arizona's economy.Operational Oversight:Leads daily operations across multiple ACI business units, including manufacturing, agricultural, service-based, and private-sector joint ventures within state correctional institutionsEnsures that ACI operations maintain security, safety, quality control, and production standards while integrating offender work programs within secure facility protocolsApplies continuous improvement methodologies to drive operational excellence and reduce wasteInmate Workforce Development:Oversees the design and implementation of programs for incarcerated workers, aligning with industry-recognized credentials and reentry goalsPartners with community colleges, workforce boards, and vocational training providers to expand certification and upskilling opportunities, including developing Registered Apprenticeship Programs and Vocational VillagesEnsures compliance with Prison Industry Enhancement Certification Program (PIECP)Leadership & Stakeholder Engagement:Supervises a team of industry managers,



industry supervisors, and administrative staff responsible for daily ACI operationsCollaborates closely with ADCRR prison wardens, security staff, and state agency partners to align inmate work schedules, training protocols, and institutional needsServes as a primary point of contact for ACI’s private-sector partners, government agencies, and community stakeholdersFinancial & Contract Management:Develops and manages annual budgets exceeding $25M in revenue, including forecasting, cost analysis, and Return On Investment (ROI) evaluation for assigned shops and/or custom productsOversees procurement, vendor contracts, memoranda of understanding, and private-sector partnerships in accordance with Arizona procurement code and ADOA policiesEnsures revenue targets, compliance benchmarks, and inmate compensation policies are metStrategic Planning & Program Expansion:Develops and leads strategic initiatives to expand ACI's industry partnerships and revenue-generating opportunities while increasing inmate employment across facilitiesSupports ACI’s strategic plan and roadmap in coordination with the ADCRR, aligning with legislative priorities, recidivism reduction goals, and state economic development strategiesCreates and evaluates performance metrics and prepares reports for ACI leadershipDrives on State businessPerforms other duties appropriate to the assignmentKnowledge, Skills & Abilities (KSAs):Knowledge of:Sales strategies and B2B business developmentMarketing and brand positioning techniquesGovernment contracting and procurement policiesERP, CRM systems, and customer service workflowsACI’s dual mission of economic sustainability and inmate rehabilitationProduction and supply chain management in a manufacturing environmentSkill in:Strategic planning and executionPeople management and team leadershipBudgeting and forecastingCRM and sales performance toolsNegotiation and client relationship buildingCross-functional coordinationAbility to:Lead diverse teams with aligned performance goalsRepresent ACI’s value proposition to high-level stakeholdersTranslate client needs into viable products and servicesDrive sales performance while fulfilling ACI’s rehabilitative missionAnalyze and adapt to market trends using performance dataBuild lasting partnerships that support training and reentry objectivesSelective Preference(s):At least 5 (five) years of progressive experience in operations management, industrial enterprise,



or correctional workforce programs with a minimum of 3 years in a leadership or administrative roleKnowledge of correctional operations, offender workforce development, and enterprise-level manufacturing or service environmentsExperience working with regulatory programs such as PIECP, Occupational Safety and Health Administration, and ADCRR standardsPre-Employment Requirements:Employment is contingent on the selected applicant passing a background investigation and a drug test. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-1 In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).Benefits:Vacation and sick days with 10 paid holidays per yearPaid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability optionsExceptional retirement programOptional employee benefits such as deferred compensation plans, credit union membership, and a wellness programAn incentivized commuter club and public transportation subsidy programLearn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.RetirementPositions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.Contact Us:The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. xysqume Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (6 Requests should be made as early as possible to allow sufficient time to arrange the accommodation.Advertised: 23 Sep 2026 US Mountain Standard TimeApplications close: 07 Oct 2026 US Mountain Standard Time#J-18808-Ljbffr

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