Client Service Director - Market Research

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/88f16k

Client Service Director - Market Research at TGM ResearchSi assicuri di leggere attentamente le informazioni relative a questa occasione prima di inviare la sua candidatura.Location: Fully remote, (preferably Italy / Poland / Portugal / Spain)About Us:TGM Research is one of the fastest-growing and most innovative market research companies, delivering actionable insights to businesses across industries. Through our online panels, we connect clients with the right participants and deliver high-quality research solutions worldwide.About the Role:As Client Service Director, you will own the commercial success of an entire region. You'll lead the Client Service EMEA & America teams, set the sales and account strategy, and be accountable for regional revenue, P&L and profitability. This is a leadership role for someone who combines a strong market research background with a proven sales track record and experience leading teams.Responsibilities:Own the region's sales targets, P&L and profitabilityLead strategic sales initiatives to open new markets and drive sustained revenue growthTranslate company strategy into action across the regional client service teamLead high-level pitches, negotiations and client meetings to win new clients and grow existing accountsLead, mentor and develop the client service team, fostering a culture of excellenceSet direction on sales and account management to keep clients satisfied and loyalReview and approve complex proposals and quotes prepared by junior team membersOversee the regional project portfolio,



resourcing and timelinesSet sampling strategies and contribute to fieldwork quality standardsProvide senior oversight on complex, high-profile projectsTrack KPIs and territory performance, identifying ways to reduce costs and improve marginsRepresent TGM Research at conferences and industry events, and work with other teams to shape new products and servicesWhat We're Looking For:5-10 years in market research, online panels or a related industryProven track record in sales and business developmentExperience owning regional or territory revenue targetsHands-on experience leading and developing a teamFluent written and spoken EnglishStrong communication, negotiation and relationship-building skillsEntrepreneurial mindset and a strong sense of ownershipP&L management experience will be an advantage xysqume What We Offer:Fully remote role with a flexible working policyB2B contract setupCompetitive salary and performance-based bonusesAn international, collaborative and innovative teamProfessional development and growth opportunitiesModern tools and the latest technology, including a MacBook21 days of holiday plus bank holidaysIf you're a commercially driven leader with a passion for market research and building high-performing teams, we'd love to hear from you.If you are proactive, curious, team player and analytic, we invite you to join our team and help our clients succeed in their research endeavours.#MarketResearch #ClientService #AccountManagement #Sales #TeamLeadership #OnlinePanels#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/88f16k