Supervisor
Pubblicato il 04-10-2026 - Harri in Roma
As an Floor Supervisor at Zuma, you’ll inspire the team to deliver exceptional service, uphold high standards, and ensure every guest enjoys an unforgettable experience. At Zuma, the service comes alive with our unique energy and you will be part of making that magic happen.Dato che un elevato numero di candidati potrebbe essere interessato a questa posizione, si assicuri di inviare il suo CV il prima possibile.Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection.Joining Zuma means becoming part of an inclusive global community that lives by three core values:Honor the Mastery- we celebrate every detail, always striving for perfection– putting pride into everything we doDo Unto Others- we support each other to be at our best, treating every team member and guest with warmth and opennessEmbrace the Energy- we bring passion and positivity to everything we doMain DutiesYour key responsibilities will include:Lead and support the floor team, ensuring smooth and efficient service operationsDemonstrate deep menu knowledge and ensure the team delivers accurate, exceptional serviceAddress guest feedback and resolve issues promptly to enhance the dining experienceTrain and mentor team members,
helping them develop their skills and maintain high standardsOversee cleanliness and adherence to health and safety regulations throughout serviceCoordinate with kitchen and bar teams to ensure seamless communication and service flowWhat We Look ForOur ideal candidate embodies our values and brings:A genuine love for culinary experiences & a passion for Japanese cuisineProven experience as a floor supervisor in a luxury high-volume restaurantAn approachable, motivational leader who thrives in nurturing team talentNaturally friendly, customer-oriented, and skilled at creating memorable dining experiencesBenefitsWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.As part of our team, you’ll enjoy:World-Class training,designed to inspire and educateGlobal opportunities, experience hospitality around the globe with our five incredible brandsFamily Mealsare shared dailyRewards & Recognition,we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount,enjoy exclusive discounts across the Azumi group, worldwide!Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.Ready to create some magic? xysqume Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.#J-18808-Ljbffr