Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
Pubblicato il 04-10-2026 - Altro in Roma
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact from initial booking through post-trip follow-up ensuring a seamless, personalized, and high-quality experience. This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests Provide accurate and timely information regarding destinations, travel requirements,
and agency policies Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction Proactively follow up with clients before and after travel to ensure a positive experience Maintain clear documentation and update booking systems as required Strong customer service background (travel, hospitality, or service-related experience preferred) Comfortable using technology and learning new booking platforms and systems Genuine interest in travel and helping clients plan memorable experiences 100% remote work environment Flexible scheduling options Opportunities for professional growth within the agency Access to travel perks and industry-related discounts Supportive team culture with ongoing training and development Prestige Travel Agency by Mich is an equal opportunity employer.