Country Market Quality Operations Lead
Pubblicato il 04-10-2026 - 6236 Magnum ICC Italy in Roma
Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
The role
This role offers the opportunity to be part of the Market Quality Operations (MQO) team,
supporting quality excellence across the Go-To-Market organisation. You will act as a key partner for business functions, customers and logistics teams, ensuring product quality, regulatory compliance and cold chain excellence throughout the market. You will play a crucial role in safeguarding consumer experience, driving continuous improvement initiatives and supporting the resolution of quality issues, incidents and customer concerns. The role also contributes to the implementation of quality programs, warehouse compliance, collaborative manufacturing oversight and the execution of global quality standards at local level.
What you’ll be responsible for
- Lead and drive Market Quality Operations activities across the country, ensuring compliance with company quality standards and regulatory requirements, while acting as the key quality representative for the market.
- Partner with Logistics teams to drive end-to-end cold chain excellen