Application Support Technician
Pubblicato il 04-10-2026 - Serco in Italia
Job Introduction
Required Services: Application Support Technician
Duration : 6 months (Possibility of contract extensions based on performance)
Location : Brindisi, Italy ON-SITE
UNICC is committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. UNICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10 (Reduce Inequalities) the organization goals.
Background information:
This is technician position for the support of the applications under the portfolio of Digital Solution Managed Services Section (DSM), within UNICC’s Digital Solutions Division, located in Brindisi, Italy and Valencia, Spain. This support is required to fill the vacant consultant position and due to the increased amount of work requested by the customer.
Required Profile:
The consultant is expected to bring specialist or expert-level proficiency in application maintenance and general IT support, preferably with experience providing Tier-2 support for business applications, enterprise tools or database administration. The incumbent will work under the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and units.
Scope of Work / Duties of Consultant:
- Provide day-to-day support and maintenance of applications and tools for the UNICC and partners;
- Perform database administration tasks of MSSQL and open source databases;
- Resolve in a timely manner Tier-2 application issues and escalates Tier-3 issues to Designated focal points;
- Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards;
- Assist in applications structural changes required during system upgrades;
- Assist in the de