Housekeeping Supervisor, Season 2027
Pubblicato il 04-10-2026 - Belmond Uk in Genova
Splendido, A Belmond Hotel, part of the LVMH group, is the epitome of Portofino's charm. Our iconic property is perched on the hills of Portofino, offering spectacular views of the Tigullio panoramas and the Bay of Portofino. Proud of our rich history and constantly looking towards our future heritage.
We are looking for a Housekeeping Supervisor to join our team Splendido
She/He will be responsible for ensuring a high-quality laundry service for our guests and employees. The ideal candidate is willing to achieve individual and team goals through passion and commitment.
Reports to the Executive Housekeeper.
Main Duties & Responsabilities:
- Supervision and Quality Control: Meticulously inspect guest rooms (arriving, occupied, and departing) and public areas to ensure absolute compliance with LQA standards and brand operating procedures.
- Operational Coordination: Manage the daily workflow by monitoring cleaning progress and coordinating the floor team to ensure optimal room release times, prioritizing based on VIP arrivals.
- Cross-Functional Collaboration:
Maintain constant and transparent communication with the Front Office (regarding room status) and the Maintenance (Engineering) department for reporting and rapidly resolving technical issues.
- Team Training and Support: Work alongside operational staff, offering orientation, on-the-job training, and continuous support to maintain high levels of motivation, efficiency, and attention to detail.
- Linen and Inventory Management: Monitor the proper management and rotation of linen, uniforms, and amenities, participating in periodic inventories and monitoring stock levels.
Requirements
- Experience: At least 1–2 years of previous experience in similar roles (Supervisor or Senior Room Attendant) gained within 5-star luxury hotels or resorts.
- Industry Standards: In-depth knowledge of international luxury standards and familiarity with Leading Quality Assurance (LQA) evaluation criteria.
- Languages: Excellent know