Sales Associate

05 ott - Portofino
Beni di consumo e di lusso / Moda

Sales Associate (fixed-term contract) - Portofino We are looking for a Sales Associate to join our Portofino boutique team, support the achievement of sales objectives, build strong relationships with clients, and promote the Emilio Pucci brand.
Job responsibilities Sales and customer service
Manage to achieve sales goals set by the Store Manager
Contribute to a "top level" customer service, in all aspects, to meet effectively any request of clientele
Collect, gather and analyse CRM data to leverage the existing client database
Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremony…
Visual Merchandising and Image
Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Manager




Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony
Promotion and product knowledge
Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local level
Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the Store Management and the Buying department
Develop a very good knowledge of the Luxury market and competitors
Organization and stock
Contribute to controlling and managing the stock, respecting the guidelines of the Maison
Perform all requested tasks related to daily Store’s operations (petty cash,

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