05 ott - Milano
Belmond Uk
TheAreaWellness Manager (Southern Europe) drives the development of Wellness across the guest experience within the Southern European Division. Working closely with the On Property General Managers and their teams to execute locally relevant wellness concepts that align with the Belmond Wellness Philosophy and Framework, integrating spa, fitness, nutrition, rituals and experiences (both on and off property) to agevolazioni our guests’ wellbeing.
Massimizzi le sue possibilità di successo assicurandosi che il suo CV e le sue competenze corrispondano ai requisiti di questa posizione.
The role also oversees the performance of Spa and Fitness operations, supporting our Spa Leaders on property to drive guest satisfaction, and to maximise the commercial results of the Spa and Wellness operations.
Main duties and responsibilities
Operational Guidance:
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- Supports translation of Belmond’s Wellness Vision into Operational reality across the individual hotels of the Division
- Through close collaboration with the Property Business Leaders actively develops and supports implementation of Wellness Concepts and Initiatives, with a focus on wellness practices of each location.
- Drives utilization of Belmond’s processes, frameworks, tools and best practices pertaining to the Wellness Operations across Belmond, fostering a culture of excellence.
- Supports our Spa Leaders to ensure all spa, fitness and wellness services and programs align with Belmond, LQA and Forbes standards
Partnership Management:
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- Ensures best in class day-to-day partnership results between individual properties and Spa partners (including our sister LVMH maisons Dior & Guerlain).
- Collaborates with our Brand & Operational Teams on the identification, selection and contracting of strategic Wellness partnerships to compliment individual property Wellness Concepts.
Financial Management:
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- Provides coaching and expertise on the commercial strategy for the Spa & Wellness Facilities, focusing our Spa Leader
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