Client Implementation Manager
Pubblicato il 05-10-2026 - Lever in Italia
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Implementation Manager (Card Issuing) based in Italy.
This role leads end-to-end client implementations for card issuing programs, from initial planning through launch and formal project closure. You will serve as the primary client contact, coordinating delivery across technical and business stakeholders. The position combines project management, card issuing expertise, technical onboarding, and regulatory awareness. You will guide clients through card program configuration, API integration, testing, certification, and go-live readiness. Working closely with engineering, product, compliance, risk, and support teams, you will identify dependencies and resolve issues before they affect delivery. The role suits someone who enjoys ownership, structured problem-solving, and delivering complex fintech projects in a remote, international environment.
Accountabilities
- Manage card issuing implementations end to end,
from project planning and kickoff through launch, hypercare, and formal closure.
- Build and maintain project plans, milestones, timelines, dependency maps, risk registers, and issue trackers.
- Serve as the primary point of contact for clients, providing clear progress updates and managing expectations across stakeholders and competing priorities.
- Lead client kickoff meetings, regular progress reviews, post-launch discussions, and other implementation touchpoints.
- Coordinate delivery across engineering, product, compliance, risk, support, and other internal teams to maintain momentum and resolve blockers.
- Guide clients through card program configuration, including BIN ranges and structures, product codes, card profiles, limits, fees, and authorization parameters.
- Support technical onboarding covering issuing APIs, environments, system configuration, credentials, webhooks, and user access.
- Coordinate dependencies in