05 ott - Bologna
Intervieweb
Company La Marzocco Group Location Scarperia E San Piero, Italia Functional Area After Sales Workplace type On site Compensation Starting from 35.000,00 EUR per year
La Marzocco Srl, a leading manufacturer of high-end equipment for the specialty coffee industry, is looking for a After Sales Specialist to join its team at theScarperia e San Piero (FI) or Milano (MI) ( To be defined during the interview process).
If you, too, believe that “service is not a department—it’s an attitude,” then this might be the right position for you.
Position
In this role, you will participate in the following activities:
- Proactively manage the relationship with the distributor, with particular focus on after-sales service in your assigned sales territory, in order to build and strengthen a lasting and productive relationship;
- Serve as the primary point of contact for the customer during the post-sale phase, supporting them in product-related decision-making processes and strategies, in collaboration with the Export Area Managers and Customer Care;
- Develop training programs and provide technical training—both at the company’s headquarters and at the customer’s site—regarding the operation, maintenance, and use of the machines;
- Demonstrate a strong aptitude for hands-on work, particularly in the mechanical field, by directly providing support at the point of sale, as well as during demonstrations and laboratory tests;
- Collaborate with the Marketing department to organize events and create product-related content.
Requirements
- Diploma or Bachelor’s degree in Mechanical or Electronic Engineering;
- Professional background in mechanical or electronic engineering;
- Strong inclination towards knowledge sharing and active engagement with the technology behind the company’s products;
- Strong public speaking skills, both in front of large audiences and in one-on-one interactions;
- Fluency in English for use in client interactions and in delivering technical content during tra
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