Senior Customer Service Lead

05 ott - Forlì
adapa Group

adapa Group in Forlì, Italy, is seeking a Customer Service Team Coordinator to manage a dedicated customer portfolio and coordinate the team's daily operations, ensuring exceptional service and smooth order flow.

You will oversee end-to-end order cycles, verify information, provide updates on status and delivery, handle inquiries and escalations, and collaborate with Sales, Finance, Production Planning, Operations and Logistics.

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