Guest Experience Executive

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/88o9a0

New Opening 2027 in Milano

Hiring Locally

Role: Guest Experience Executive

Salary Package: Competitive

We are looking for a dynamic, experienced and high:end Guest Experience Executive to deliver highly personalized service to VIP guests. This role focuses on anticipating needs, crafting a bespoke, luxury and flawless experience.

Key Responsibilities

* Serve as the dedicated, polished point of contact for elite guests.
* Partner with Culinary, and Front Office teams to execute specific guest preferences and dietary needs flawlessly.
* Handle guest complaints promptly and empathetically, finding effective solutions to maintain high satisfaction scores.
* Work closely with Housekeeping, Food and Beverage, and Maintenance teams to fulfill guest requests seamlessly.

Requirements

* 2+ years in five:star luxury hospitality or elite concierge environments.
* Available to work dynamic shifts, including weekends and holidays.
* Excellent communication, strong problem:solving abilities, and proficiency in hospitality software.

* Professional presentation, positive attitude, and the ability to multitask.
* Willingness to work flexible shifts, including weekends, nights, and holidays.

Get in touch:

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/88o9a0