03 ott - Monza
Proclinical
Overview
In this role you will service cutting-edge proteomics instruments at customer sites to keep operations running and enable breakthroughs in human health. You'll work closely with customers and cross-functional teams, tackling complex hardware, software and chemistry issues. You'll be on the road roughly 60% of the time, diagnosing problems and delivering durable, root-cause fixes. This is a hands-on, field-facing role with meaningful impact on product performance and customer satisfaction. You'll thrive when solving challenging problems in dynamic environments.
Responsabilità
Install, maintain and repair complex lab systems on-site
Troubleshoot technical problems under pressure
Drive root-cause fixes beyond quick patches
Represent the company in customer sites while traveling extensively
Requisiti fondamentali
Science/engineering degree or equivalent hands-on experience
Solid grounding in optical, electrical & mechanical systems
Knack for root cause analysis
People-savvy
customer-facing
able to work under pressure
Optical systems
Electrical systems
Mechanical systems
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