03 ott - Bardi
Molex
Sr Customer Quality and Compliance Engineer
We are seeking a Customer Quality and Compliance Engineer to join our team in Coyol, Alajuela.
In this role, you will ensure our products and processes meet customer requirements, quality standards, and applicable regulations.
You will work across functions to investigate quality issues, implement effective solutions, and drive improvements that enhance customer satisfaction and organizational performance.
Our Team
You will be part of the Quality team at Molex, a Koch company.
You will collaborate with Production, Operations, Engineering, and other functions to promote compliance, prevent quality issues, and respond effectively to customer needs.
What You Will Do
Ensure customer requirements are understood and incorporated into quality standards, procedures, and controls
Monitor and evaluate product and process quality against established specifications and requirements
Develop, implement, and maintain quality management system procedures in accordance with ISO **** and other applicable standards
Investigate quality issues and nonconformities through root cause analysis and coordinate corrective and preventive actions
Plan and conduct audits, inspections, and assessments to verify compliance with internal, regulatory, and customer requirements
Collaborate with cross-functional teams to resolve quality issues and develop sustainable solutions
Analyze quality data and metrics using statistical tools to identify trends and improvement opportunities
Maintain accurate and up-to-date compliance records,
audit evidence, and quality documentation
Prepare and communicate reports regarding quality findings, risks, and actions to relevant stakeholders
Stay current with changes in applicable regulations, industry standards, and quality practices
Guide Quality team members on inspection protocols, testing methods, and documentation requirements
Who You Are (Basic Qualifications)
Five or more years of experience in quality assurance, quality control, or compliance engineering
Experience working with quality management systems and standards such as ISO ****
Experience investigating nonconformities, conducting root cause analysis, and implementing corrective and preventive actions
Experience analyzing quality data and metrics using statistical tools and quality methodologies
Experience preparing and maintaining quality or compliance documentation, records, and reports
Professional proficiency in written and spoken English and Spanish
Experience using Microsoft Office and quality management systems or tools
What Will Put You Ahead
Experience conducting internal or external audits
Experience in a regulated industry or manufacturing environment
Knowledge of Six Sigma or other continuous improvement methodologies
Experience managing quality or compliance-related projects
Knowledge of customer service principles and practices
Experience using compliance platforms or enterprise systems
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
Molex, a Koch company, is a global leader in electronics and connectivity solutions.
We create products and technologies that enable essential applications across a variety of markets, working with our customers to develop innovative, high-performance solutions.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
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