Customer Engineer Thermal
Pubblicato il 03-10-2026 - Vertiv Holdings in Pavia
Overview
As a Customer Engineer for Thermal Management in Milan, you will provide hands-on support to the maintenance team, handling routine tasks and assisting with chiller systems to ensure safe, efficient operation. You will work closely with service technicians, perform basic cleaning, and manage site setup and safety measures. This role supports critical infrastructure for cooling systems, helping to maintain high equipment availability. You will join a global organization focused on operational excellence and customer-centric service, offering opportunities to grow your skills in a growing field.
Responsabilità
Assist with scheduled and reactive maintenance of chillers and related equipment
Handle tools, materials, and components under technician guidance
Support tasks such as filter changes and coil cleaning
Perform basic cleaning and tidying of mechanical plant
Conduct manual handling of heavy parts and tools
Ensure safe access to equipment with barriers, signage, and platforms
Monitor inventory and report shortages
Transport parts to and from site
Adhere to health, safety and environmental procedures and report hazards
Requisiti fondamentali
Experience in a technical service or test environment for air conditioning equipment
Computer literate (Word, Excel, Outlook)
Previous field service experience
Excellent customer service skills
Strong communication skills
Self-starter with planning, organization, and time-management abilities; able to work under pressure
Clean valid driving license
customer service orientation
clear communication
multi-tasking under pressure
air conditioning equipment maintenance
field service experience
basic computer literacy (Office programs)