05 ott - Avelengo di Sopra
onboard
Description:
“Hard to find, hard to forget”: that’s how MIRAMONTI wants to be remembered by its guests.
To make this vision a reality, we’re looking for a Front Desk Manager who can combine professionalism, warmth, precision, and a passion for hospitality. We’re seeking a cheerful, reliable, and organized individual with an eye for detail, a guest-first mindset, and the ability to lead and motivate their team.
Responsibilities:
- Coordinating and supervising the Front Office team
- Welcoming guests and managing check-ins and check-outs
- Monitoring arrivals, departures, and reservations
- Handling phone calls, emails, and guest requests
- Selling rooms, restaurant services, spa treatments, and additional services
- Managing concierge services and addressing guests’ individual needs
- Handling complaints and resolving issues
Skills:
- Experience in the hospitality industry, preferably in a leadership role
- Excellent organizational, interpersonal, and problem-solving skills
- Leadership, teamwork, and a service-oriented mindset
- Precision, professionalism, and attention to detail
- Excellent knowledge of German, Italian, and English
- Familiarity with ASA, Korrespondenzmanager, Additive, and Hotel Kit is a plus
MM Benefits:
https://www.hotel-miramonti.com/it/mm-culture/owners-and-team/
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