05 ott - Torino
Muck Rack
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re looking for a collaborative,
detail-oriented Senior Media Intelligence Analyst to support the delivery of high-quality Media Intelligence services to Muck Rack clients.
As a Senior Media Intelligence Analyst, you’ll combine editorial judgment, media analysis, quality assurance, and operational ownership to deliver curated coverage reports, newsletters, executive digests, and other Media Intelligence services. You’ll play an important human-in-the-loop role within AI-supported and automated workflows, reviewing and refining outputs to ensure they meet client requirements and Muck Rack’s quality standards.
You’ll work closely with Customer Service, Sales, MI Solutions, Service Automation, and Information Technology teams to respond to client needs, resolve issues, and continuously improve the quality and reliability of our services.
What You'll Do
- Own the day-to-day delivery and quality of AI-supported Media Intelligence services, including curated coverage reports, curated newsletters, executive digests, and other c
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