Student Desk Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/891o7q

5 international branch campuses in Italy

Job Summary We are looking for an enthusiastic and service-oriented Student Desk Intern to join our Student Desk and Student Life team at Istituto Marangoni Firenze. This internship offers a valuable opportunity to gain hands‑on experience in student support, front-office operations, and administrative processes within an international higher education environment. Working closely with the Student Care Supervisor and the Student Desk Team, the intern will contribute to creating a welcoming and efficient experience for students, faculty, visitors, and external partners, while supporting the daily operations of the School.

Key Responsibilities

Reception & School Welcome

Welcome students, visitors, and external guests, ensuring a professional and positive first impression.

Support the management of entry and access procedures for visitors, suppliers, and external staff in coordination with the Facilities team. Maintain the reception and student desk areas in an organized and professional manner.

Communication & Student Support

Manage and route incoming phone calls, emails, mail, and institutional communications. Act as a first point of contact for students, providing accurate information and assistance through multiple communication channels (in person, phone, and email). Support the proper handling and escalation of student requests to the relevant departments. Contribute to ensuring a high-quality student experience through timely and effective support.

Administrative Support

Assist with data entry and updates across the School's information systems and digital platforms. Support the preparation and distribution of certificates, documents, communications, and student information materials.



Help maintain accurate records and ensure smooth administrative processes.

Events & Operational Support

Assist departments and faculty members in organizing appointments, meetings, and events involving internal and external guests. Support the booking of facilities and related services, including transportation and catering when required. Provide operational assistance during academic activities, lessons, and student events.

Requirements

- Bachelor Degree in Politics – Economics – Humanistics - Languages
- Excellent command of English (written and spoken).
- Proficiency in Microsoft Office Suite.
- Strong interpersonal and communication skills.
- Customer-service mindset and attention to detail.
- Empathy and ability to work effectively in a multicultural and international environment.
- Proactive attitude, flexibility, and willingness to learn.
- Team-player approach with strong organizational skills.
- Monthly allowance: € 900,00

Istituto Marangoni Founded in 1935 in Milan as the Istituto Artistico dell’Abbigliamento Marangoni, Istituto Marangoni boasts over 90 years of success in training top professionals in the worlds of fashion, design, and luxury. With a legacy spanning four generations of students from five continents, it has been the launching pad for more than 45,000 luxury industry professionals, including names such as Domenico Dolce,



Alessandro Sartori, Gilda Ambrosio, Julie de Libran, Dario Vitale, Francesca Nicoletti, and Rahul Mishra. According to recent research by Doxa, the Group records a significant employability rate of 91%, further confirming the quality of its educational programs and the high level of preparation of its graduates. Today, Istituto Marangoni welcomes approximately 5,000 students each year from 113 different countries across its schools in Milan, Florence, Paris, London, Mumbai, Shanghai, Dubai, Riyadh, Miami*, and Shenzhen* — all key international capitals of fashion, design, and luxury. Istituto Marangoni is ranked 45th globally in its field, according to the QS World University Rankings 2026. For additional information, visit istitutomarangoni.com.

Why Istituto Marangoni? As members of Istituto Marangoni, participants will have the chance to grow professionally within an international organization. They will be part of a multicultural team who works together to enhance young talents across the world and take high-quality education to the next level. Moreover, they will also join a dynamic and enthusiastic environment where they will be empowered with innovative tools to lead their own work, as a proactive team member. Istituto Marangoni solid foundations lie within a long-standing, strong heritage that make the institute leaders in the private, high-quality education. Istituto Marangoni’s academic offer demonstrates the commitment, professionalism and passion for continuous development. When participants join Istituto Marangoni, they will be part of a committed team of industry experts who will support and inspire while turning them into young professionals.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/891o7q