Field Support Agent
Pubblicato il 05-10-2026 - AIR DOLOMITI in Verona
--- | | Department: Ground Operations Report to: GOPH Location: Verona Villafranca Contract: fixed-term
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**Main Functions
**:
* Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions.
* Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).
* Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.
**Requirements:
** * High school diploma or higher
* Fluent English (both written and spoken)
* Social skills (teamwork, effective communication)
* Analytic approach and problem solving
* Good IT knowledge (MS Office) xjncmbx
* Be motivated, open-minded, target oriented
* Availability to work shifts
* Willingness to travel frequently for short periods
* Airport customer service and/or ramp dispatcher experience would be considered a plus | |
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