Key Account Manager
Pubblicato il 05-10-2026 - F.I.S. Fabbrica Italiana Sintetici in Italia
FIS is Italy’s leading company in the development and production of active pharmaceutical ingredients and intermediates for the global pharmaceutical industry.
With three manufacturing sites and more than 2,300 professionals, we have been committed for nearly 70 years to research, quality, and sustainability.
Our products help improve the lives of millions of people worldwide—a responsibility we embrace with pride and passion.
The Key Account Manager serves as the strategic leader responsible for the management, retention, and expansion of the assigned client portfolio. The role ensures full alignment between commercial objectives, operational capabilities, and overall company strategy, driving sustainable growth and long-term partnerships within the market.
Strategic Account Management & Business Development
Lead and execute Business Development initiatives with a growth-oriented and forward-thinking approach.
Identify new market opportunities and strengthen long-term partnerships with key accounts.
Ensure alignment between client expectations and corporate objectives.
Client Relationship Management
Oversee customer relationships and communications in close cooperation with the US Sales Area Manager.
Provide technical and operational guidance to support contract execution and business expansion.
Structure and clarify customer requirements and timelines, anticipating risks and potential obstacles.
Monitor portfolio performance to ensure compliance with plans, processes, and financial targets.
Identify cost optimization and continuous improvement opportunities.
Address potential cost increases in collaboration with Operations, Industrialization, and Procurement.
Track key performance indicators including product costs, cash flow, gross margin, and portfolio quality performance in partnership with Controlling, Finance, and QA/QC.
Manage demand forecasting to ensure integration between commercial strategy and production planning.
Coordinate cross-functional activities