Reception Manager (m/f/n)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89achx

Description:

“Hard to find, hard to forget”: that’s how MIRAMONTI wants to be remembered by its guests.

To make this vision a reality, we’re looking for a Front Desk Manager who can combine professionalism, warmth, precision, and a passion for hospitality. We’re seeking a cheerful, reliable, and organized individual with an eye for detail, a guest-first mindset, and the ability to lead and motivate their team.

Responsibilities:

- Coordinating and supervising the Front Office team
- Welcoming guests and managing check-ins and check-outs
- Monitoring arrivals, departures, and reservations
- Handling phone calls, emails, and guest requests
- Selling rooms, restaurant services, spa treatments, and additional services




- Managing concierge services and addressing guests’ individual needs
- Handling complaints and resolving issues

Skills:

- Experience in the hospitality industry, preferably in a leadership role
- Excellent organizational, interpersonal, and problem-solving skills
- Leadership, teamwork, and a service-oriented mindset
- Precision, professionalism, and attention to detail
- Excellent knowledge of German, Italian, and English
- Familiarity with ASA, Korrespondenzmanager, Additive, and Hotel Kit is a plus

MM Benefits:

https://www.hotel-miramonti.com/it/mm-culture/owners-and-team/

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89achx