Job TitleField Service Engineer - Diagnostics & Life Science Location(s)Italy - Remote (Field Based)

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About UsRevvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity
As a Field Service Engineer, you'll be the technical face of Revvity across Italy, ensuring our cutting-edge diagnostic and life science instruments deliver maximum value to customers. Your expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide. Collaborating closely with Sales, Applications, and Service teams across Europe,

you'll contribute to Revvity's overall business performance and growth.
KEY RESPONSIBILITIES
- Technical Service Delivery

Diagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Italian territory.
Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs.
Manage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution
Provide on-site technical training and troubleshooting support to optimize instrument performance.
Collaboration & Business ImpactPartner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities.
Share field insights with Product Management

Field Service Engineer

Sales & account manager

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