IT Application Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89cpy2

This role is responsible for the design and high-quality implementation of specific IT solutions/applications. He/she has a very good and deep knowledge of IT systems that are best of breed to support the business process execution. He/she deploys this solution as specific project or support the IT Center of Excellence Manager in identifying and deploying projects or part of the projects thanks to the very good knowledge of both IT tools and business processes.

He/she works on analysis and implementation of Applications related to specific business areas with focus on Sales, Marketing, Communication, Human Resources and Legal. He/she will liaise both with IT department and business in order to track and follow-on projects. The candidate is also the applications reference person for related business.

Key RESPONSIBILITIES

- Project Management and Service Management of assigned applications in coordination with IT CoE Manager
- Effectively communicate with internal teams and external clients to deliver functional requirements like GUI, screen, and interface designs
- Acting as an interface between business units, technology teams and support teams
- Collect and analyse business requirements and transfer the same knowledge to the development team
- Internal reference point and tutor about the topics in charge of him/her
- Support and training the key users on system functionalities
- Interview, analyse documents, draw out requirements like workshops, surveys, visiting sites, developing business processes using task flow analysis and work-flow analysis
- Understanding business process management and business requirements of the customers and translating them to specific software requirements




- Benchmarking of IT solution available in the market to support specific business functions or technical tools that can improve the quality/speed of IT projects delivery
- To develop and to maintain the specific application tracking the features of the new releases
- To collect and analyse the business requirements in order to define the project scope and the business case of the projects
- To contribute to the project development for specific aspects where he/she has a very deep knowledge
- Provide suggestions to the development team during the development stage of the solution to meet customer’s business needs
- Collect, evaluate, and compress data and information from multiple sources, resolve conflicts and differentiate between actual and required user needs
- Deliver results after thorough research of functional needs by collaborating and communication between various users
- Acquire deep knowledge of working systems and bringing efficient and effective changes for better performance
- Make sure that the recommended solution is adopted and respected
- Understand the technical designs as well as the specification
- Design and execute the test scripts and scenarios
- Manage any change requests related to the working project plans daily to meet the agreed deadlines
- Manage and coordinate IT Application Specialist and Analyst

Key Deliverables

- Speed and quality in identifying the best solution




- Projects / IT Systems delivery and documentation
- On time project in development and delivery
- Process Design documentation
- Functional Analysis documentation
- Technical Analysis documentation
- Training Material
- Test Documentation
- Data Validation Documentation

Job Requirements

- Master’s Degree in Economics or Engineering
- At least 5-7 years of experience in similar role within a complex multinational environment
- Experience in Project Management and Service Management
- Knowledge of the main IT solutions applicable in the business area (Sales, Marketing, Communication, HR or Legal)
- Previous experiences in CRM, Marketing and eCommerce tools like Salesforce, MS Dynamics, SAP Hybris will be considered as a plus
- Experience in ERP (Infor M3 andor SAP) – Sales – Order To Cash processes will be considered as a plus
- Fluent in English language
- Understanding of the business processes
- Understanding SQL language
- Good experience in technical tools integrated in the IT application
- Advanced use of MS Office tools
- Ability to self-motivate and work independently
- Pronounced proactive approach
- Ability to manage complexity and work under pressure
- Problem solving
- Planning skills and ability to follow up – deliver results - Leadership capabilities

This position is open to applicants of all genders and is offered in accordance with the principles of equal opportunity and non-discrimination.

The gross base salary range for this role is between 41.700 EUR and 50.000 EUR. The final offer will be determined based on objective criteria, including relevant qualifications, professional experience, role-related skills, competencies, internal equity and the approved salary structure.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89cpy2