Field customer engagement partner
Pubblicato il 05-10-2026 - Johnson & Johnson Innovation in Milano
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Job function: Pharmaceutical Sales Job sub function: Sales – Oncology/Hematology (Commission) Job category: Professional All job posting locations: Milano, Italy Job description: Role purpose The Field Customer Engagement Partner (fixed term 12 months)
is responsible for enhancing the quality and impact of engagement with a defined group of healthcare professionals.
The role focuses on building trusted relationships, generating actionable insights, and supporting the consistent activation of disease education in close collaboration with cross-functional teams, in a compliant manner. The role reports directly to the Product Manager, ensuring strong alignment between field and brand strategy. This role will cover North Italy (Lombardia, Piemonte, Liguria, Veneto, Emilia-Romagna, Friuli-Venezia Giulia, Trentino-Alto Adige, Valle d'Aosta) Key responsibilities
- Customer Engagement & KOL Management Identify, develop, and maintain professional relationships with national and regional healthcare professionals (including KOLs) Deliver structured, high-value interactions aligned with customer needs and portfolio priorities Develop engagement plans and contribute to customer