06 ott - Caerano di San Marco
Alpinestars
Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world’s best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, performance, innovation and style.
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Thanks to the outstanding quality and continuous innovation of our products, we are currently going through a solid expansion phase on the global market, for which we aim to reinforce our strongly international teams with top talent from anywhere in the world.
Position
We are currently seeking a Sales Support Coordinator – Direct Market responsible for coordinating the daily activities of the Sales Support team serving direct markets, ensuring operational excellence, outstanding customer service, and alignment with business objectives.
The role acts as a key link between Sales Management, customers, agents,
logistics, and internal departments to support commercial growth, optimize processes, and achieve company KPIs.
Manages the sales support team and coordinates all office activities, aiming to ensure excellent service standards and a high level of customer satisfaction, making sure that requests from the network or any customer issues are handled professionally, accurately, and on time. If a dealer is satisfied, they become the best brand ambassador for a company's products and services, loyal to the brand, more likely to buy the service/product again, and ultimately more profitable in the long run.
Key Responsibilities:
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- Coordinate and oversee the daily activities of the Sales Support team dedicated to direct markets
- Translate Sales Management strategy into daily activities, ensuring alignment with business priorities and achievement of company KPIs
- Monitor team workload, priorities, a
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