AFTER SALES

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89h10u

Questa posizione è in Oniverse

Il processo di selezione sarà interamente gestito Oniverse.

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Cantiere del Pardo is looking for enterprising, dynamic, and reliable individuals to join the Customer Service / After Sales team, dedicated to managing relationships with international clients and dealers. The selected candidate will be involved in all activities related to technical and operational support after boat delivery, ensuring maximum quality and timeliness of service.

Main activities:

* Management of the active cycle for spare part orders: order reception, offer issuance, and order entry into the management system;
* Operational support for after-sales: management of testing and product inspection forms, instruction manuals, and warranty documentation;
* Claim and warranty management: collection and analysis of necessary information, support for clients and the international dealer network;
* Archiving and distribution of technical and commercial documentation related to products;




* Coordination with internal departments and suppliers to ensure the correct resolution of requests.

Requirements and skills:

* Significant experience in the nautical sector, preferably in technical office, customer service, or after-sales roles;
* Good knowledge of English technical terminology in the nautical field and excellent written and spoken English language skills;
* Technical or naval qualification;
* Knowledge of management software, preferably in a Microsoft environment (Dynamics 365);
* Good technical knowledge of nautical matters (materials, components, after-sales dynamics);
* Developed relational and communication skills, customer orientation, and negotiation aptitude;
* Organizational spirit, planning skills, and problem-solving abilities;
* Proactivity, flexibility, and aptitude for working in an international team.

What we offer:

* Salary range communicated upon first contact;
* Integration into an international, dynamic, and constantly evolving environment;

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89h10u