06 ott - Roma
ALOHAS
ALOHAS is more than a fashion brand: it's a responsible way to shop and a chance to take part in the fight against overproduction in fashion.
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We make the latest luxury-inspired trends accessible through our on-demand production model: we only make what our customers actually order. No overproduction, no deadstock, just conscious fashion made to last.
OUR CULTURE
Working at ALOHAS means being part of the growth of a Spanish start-up with a young, creative and international team, where communication flows and energy levels are high. It's demanding, but extremely rewarding: we take pride in learning from one another, and we try to make sustainability a way of life beyond the workplace.
In a nutshell, we love what we do, and it shows! We are looking for a dynamic and experienced Store Manager to lead the team and drive the commercial performance of our brand-new store in the historic centre of Rome, our second store in Italy. You will own results, build and develop your team from day one, deliver a premium client experience and bring the ALOHAS brand to life every day.
YOUR MISSION
Lead the business
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- Own and drive sales results, KPIs and store profitability.
- Monitor performance and design action plans to unlock the store’s full potential.
- Collaborate with HQ to align on strategy, reporting, and retail priorities.
- Ensure the store reflects ALOHAS’ vision through high standards of operations and service.
Inspire and grow your team
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- Lead by example on the shop floor, setting clear goals and motivating your team.
- Develop, train and coach team members to reach their full potential.
- Build a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.
- Provide regular feedback and play an active role in talent retention.
Deliver a best-in-class client experience
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- Ensure consistent service excellence and personalized interactions with every customer.
- Use the clienteling tool to build strong client relationships and drive loyalty.
- Bring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission.
- Support the omnichannel journey, advising clients on purchase, delivery and service options.
Ensure operational excellence
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- Oversee stock management, VM execution and in-store animations.
- Generate reports on store, product and client performance to support decision-making.
- Contribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals).
- Maintain a high standard of organization, visual presentation and in-store efficiency.
Be a key retail voice
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- Actively share feedback and ideas to help shape and improve ALOHAS’ retail strategy. xysqume
- Represent the brand as an ambassador and innovation driver in your market.
WHAT WE ARE LOOKING FOR
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- 3–5 years’ experience as a Store Manager in premium or fashion retail
- Strong leadership and team development skills
- Strategic vision and ability to turn data into business actions
- Excellent communication, problem-solving and decision-making abilitiesProven experience with sales techniques, KPIs and customer service excellence
- Familiarity with CRM and clienteling strategies
- Passion for product, people and retail innovation
- Fluent in English and Italy (Spanish or other languages are a plus)
- Hands‑on, agile, responsible and collaborative mindset
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