Senior Front Desk & Guest Experience Lead

06 ott - Milano
Sonder Italy

Sonder is seeking Senior Front Desk Hospitality Agents for the Milano area. The role focuses on delivering exceptional guest service, guiding guests through a tech-enabled experience, and coordinating with on-site and remote teams to resolve issues promptly.

The position requires strong hospitality experience, problem-solving skills, and the ability to work flexible hours, including evenings and weekends. A customer-service mindset and proficiency with Salesforce are valued.

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