Associate Lounge Assistant

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89muys

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.
As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
For more information, visit duties and responsibilitiesCustomer care – Provide consistent and exceptional standard of customer serviceGo the "extra mile" to guarantee excellent customer experience to VIP customersProvide a warm welcome to the guests and lead them to their seatsProvide full assistance: explain procedures, be proactive in answering questions, anticipate needsMitigate conflicts with the travellers, contributing to the best customer satisfactionCommercialDeliver quality and consistent service by identify customers' needs and working on client relationships and promotional servicesApproach globe shoppers to understand their potential interests and needs, retain customer loyalty by giving appropriate and personalized advice on GB Merchant's productsBe creative in proposing the visit to the GB Merchant's storesContribute to the development of our business by identifying opportunities and being proactiveAchieve Business Project goals while raising GB awarenessFocus on results to fulfil Merchant's expectations and pursue targetsRefundRefunding Global Blue Tax Free Cheques in compliance with the appropriate country rules or the guidelines given by Global BluePerform the refund in the most correct and satisfactory way (quick and precisely)Money handling and cash responsibilitySupport the tourist providing relative informationReporting and collaborationLine ManagerMarketing Sales ManagerPartner Relationships & Marketing ManagerMerchants Sales ManagerKey Account ManagerSales OrganizationBusiness Support Refund OrganizationBackground and EducationRetail or service industry experienceFluent in English (written & spoken) is a mustFluent in Chinese/Japanese/Korean/Russian/Chinese/Arabic (written & spoken)Experience in cash handlingExperience in direct customer contactsExcellent interpersonal and communication skills, service orientation, passion, motivation for engagement of Globe ShoppersAbility to communicate and inspireGreat customer service skills, problem solving and business senseWilling to work on shiftUniversity graduate preferredSpecific skills and competenciesFlexible and proactiveGood organizational skills and independent working after given guidelinesGood knowledge of MS Office productsDynamic, creative and keen to participate and enjoy team workWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.WELCOME TO THE FUTURE OF COMMERCEShift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter.
Transforming how people shop, dine, stay, and play, Shift4's commerce technology allows for a seamless experience at any scale.
From your neighborhood restaurant to the world's largest event venues,



Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
For more information, visit .
About Global BlueGlobal Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience.
As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year.
For more information, please visit and .
A Global Leader in Financial Technology75+ CountriesDato che un elevato numero di candidati potrebbe essere interessato a questa posizione, si assicuri di inviare il suo CV il prima possibile.
$300+ Billion Processed Annually300,000+ Customers1,200+ Technology Integrations5+ Billion Annual Transactions100+ Payment MethodsMeet the Executive TeamShift4's experienced senior leadership team helps us push the boundaries of commerce innovation.Shift4CaresWe take corporate social responsibility seriously and strive to make a positive impact on the world around us.
The Shift4 team is committed to making a difference in our local communities through volunteerism and other charitable contributions.
xysqume Join Our TeamOur people are our greatest asset, and we're always looking for driven and innovative individuals to join our fast-growing team.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89muys