Key Account Manager
Pubblicato il 06-10-2026 - SmartRecruiters in Milano
- Department: Sales & Business Development
- Schedule: Tempo pieno
Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
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Job DescriptionTo achieve revenue targets through the retention and growth of existing customers (T1, T2, T3) and hunting prospects. Is field based.
Sales
- Identify new clients and qualify new opportunities
- Identify key contacts within existing accounts; cross selling and upselling accordingly
- Develop and maintain account plan to support revenue goals and objectives
- Build and implement an effective contact strategy
Processes
- Understand Experian's proposition and be able to articulate this in the context of the client/s requirements. Have broad
- knowledge of the market we operate in and our competitors
Client
- Forecast accurately and consistently on a monthly basis and effectively manage client debt
Operational
- Ensure all KPIs surrounding client contact, retention, and growth are met.
Customer
- Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making.
- Deliver great clients and consumers service and seek to exceed client / consumer expectations.
Regulatory, Governance and Control
- Adhere to all regulatory requirements within role responsibility and elevate issues quickly.
- Pro-actively identify risks and make recommendation to mitigate these.
- Under