Delivery Customer Success Manager - Farmer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89odzq

Why SoftwareOne?
Sia tra i primi a candidarsi: legga la panoramica completa del ruolo qui sotto, quindi invii la sua candidatura per essere preso/a in considerazione.SoftwareOne is a global provider of software and cloud solutions.
With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.Our people are at the core of everything we do.
We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape.
Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.The roleDo you enjoy supporting sales teams and building strong, long-term relationships with customers?
Do you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?
Are you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?
Practical InformationLocation: Assago, Italy | Work Arrangement: Hybrid (3 days per week) | Visa Requirements: EU citizenship or valid work permit required | Language Requirements: Professional fluency/professional in English and Italian, written and verbalAs our new Customer Success Delivery Manager, you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers.
You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships,



and ensure smooth operational processes across a diverse client base.Key ResponsibilitiesProven sales ability and experience in upselling and cross-selling.Analyze customer needs to define cross and up sell plansProvide licensing support in collaboration with cross-functional teams to address customer needsWork effectively with internal stakeholders, including Account Managers, Finance, Back Office, and Procurement to support end-to-end processesDrive timely resolution of escalations by partnering with customers, account teams, and internal support teamsDevelop strong knowledge of industry trends through ongoing training and close collaboration with software publishersWhat we need to see from youEssential RequirementsDemonstrated background supporting sales teams to help acquire, retain, and grow customer relationshipsProven ability to manage time, priorities, and daily workload efficiently under tight deadlinesStrong relationship-building skills with clear verbal and written communicationAbility to work independently, show initiative, and adapt to changeProfessional proficiency in both English and ItalianDesirable RequirementsSolid understanding of operational policies, processes, and procedures in technology solutionsProactive and solutions-focused mindset with strong problem-solving capabilitiesJob FunctionSalesAccommodationsSoftwareOne welcomes applicants from all backgrounds and abilities to apply.
If you require reasonable adjustments at any point during the recruitment process, email us at At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
xysqume Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89odzq