h3Job Description /h3pTechnical Sales Manager - Tiles Engobes Are you looking for a role where you can combine technical expertise, customer interaction and real business impact in the ceramic tile industry? At Sibelco, you will become a key technical reference for tile, engobe and glaze manufacturers, helping customers improve their products and production processes through our industrial mineral solutions. You will work on a wide variety of tile manufacturers, support trials directly on their sites, and collaborate with internal teams to identify solutions and business growth opportunities. As Technical Sales Tiles Engobes, you will support companies producing tiles, engobes and glazes, working closely with production and technical teams to define quality and product specifications, insuring strong product performance. /ph3Location Travel /h3pThis role is based in Maranello, Italy, with a hybrid setup: /pulliExpected presence in the Maranello lab/office: around 2 days per week /liliRemaining time split between customer visits, international travel and home office /li /ulpCustomers are located across Italy, Spain, Turkey, Tunisia, Algeria, Egypt, Poland and other regions. The role involves frequent travel, approximately 8-10 days per month, including time spent on customer sites during trials and implementation phases. We are looking for someone who is already based near Maranello or willing to relocate. Candidates from other European Union countries will also be considered, provided they are open to relocating and working from Italy. Fluency in English is required.

/ph3Your Impact In this Role /h3ulliCustomer Complaint ManagementulliLead investigations and root cause analysis /liliImplement corrective actions and follow up on execution /liliCommunicate findings and solutions to customers /li /ul /liliQuality Product PerformanceulliMonitor product and plant quality trends /liliIdentify deviations and support resolution with Operations /liliPrepare and share quality reports with internal teams and customers /li /ul /liliCustomer Relationship ManagementulliBuild strong relationships with customer technical and production teams /liliUnderstand customer needs and production processes /liliSupport product trials and gather feedback /li /ul /liliTechnical Support Continuous ImprovementulliSupport customers and plants in problem solving /liliContribute to continuous improvement initiatives /liliEnsure alignment on product specifications /li /ul /liliMarket IntelligenceulliMonitor market trends and competitor products /liliSupport leadership with insights to drive business decisions /li /ul /li /ulh3What You Bring to the Table /h3ulliBachelor’s degree in Chemistry, Materials Science, or a related field /liliExperience in a technical customer-facing role such as technical sales, technical support, production, process, or product quality within ceramics, tiles, industrial minerals or similar industries /liliStrong understanding of product performance,

quality and problem-solving methodologies /liliAbility to analyze customer issues and support root cause analysis /liliStrong communication and stakeholder management skills /liliAbility to work cross-functionally with Sales, Operations, Technical Innovation, Supply Chain and customers /liliAnalytical mindset with a practical, solution-oriented approach /liliFluency in English is required; additional languages are a plus /li /ulh3About the Role /h3pYou will be part of a solid international technical sales team supporting customers across multiple ceramic markets. This role offers a unique combination of technical depth and commercial exposure: /pulliActing as a trusted technical advisor to customers /liliSupporting product trials and implementation on site /liliContributing to new business opportunities and growth projects /liliWorking across functions in an international matrix organization /li /ulpYou will also collaborate closely with internal teams across Sales, Operations, Technical Innovation and Supply Chain, acting as a key link between Sibelco’s products and customer needs. /ph3Compensation /h3pThe base salary range for this role is €53.950 - €74.182 . The final remuneration will be determined based on skills, effort, responsibility and relevant experience. Additional compensation components and benefits will be discussed during the recruitment process. /ppEmployee Type: Permanent /ph3Why Join Us? /h3pSibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. /ppWe also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process. /ppBe part of something special If you are looking for a fast-moving, diverse and challenging career where you can make a real difference, Sibelco could be the right company for you. /p #J-18808-Ljbffr

Technical Sales Tiles & Engobes

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