Inbound Account Executive Smb - Italy

06 ott - Milano
Greenhouse Software

At Alma, we believe sustainable commerce depends on fair, well-balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.Verifichi qui sotto se possiede i requisiti per questa opportunità e, in tal caso, invii la sua candidatura il prima possibile.Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers.With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!About the teamItaly is Alma's second-largest market in Europe, where we've built a strong local presence over the past few years with a dedicated team based in Milan. As one of our key expansion markets alongside Spain, Benelux, and Germany, Italy sits at the heart of Alma's European growth strategy. So far, our Italian team consists of 10 people, and it continues to grow!You'll be joining a close-knit commercial team, with the full support of our Paris-based functions (Product, Marketing, Ops, Risk, People) working hand in hand with international markets. You would play a crucial role in driving the company’s growth in Italy by identifying new business opportunities, building relationships with potential clients, and expanding our presence.Permanent contract. Position is based in Milan. Occasional travel between Milan and Paris. Remote policy : 3 days at office / 2 days at homeAbout the jobAs a SMB Inbound Account Executive, you'll be responsible for managing and converting inbound leads into successful client partnerships. Serving as the first point of contact for prospective clients, you'll play a critical role in growing Alma's presence in the Italian market. This position is based in Milan, with occasional travel between Milan and Paris as needed.In a nutshell, your main responsibilities include:Manage a high volume of inbound leads through phone, email,



and video callsQualify prospects by understanding their needs, budget, and decision-making processConvert qualified leads into active customers by clearly communicating Alma’s value propositionSales Process ManagementGuide prospects through the sales funnel from initial interest to onboardingCollaborate with the Sales and Marketing teams to improve lead quality and conversion strategiesMaintain detailed and accurate records of all interactions and deals in our CRMCustomer Needs & Solution DesignConduct needs assessments to tailor Alma’s solutions to each prospectProvide clear product demonstrations and answer detailed questions about our platformServe as a trusted advisor to prospects, helping them understand how Alma can solve their business challengesProvide regular feedback to the Marketing and Product teams on lead quality and customer insightsTrack and report sales performance and funnel metricsContinuously improve sales approaches and messaging based on data and insightsYou will work withTo succeed in this job:Experience: 1 to 2 years of experience in sales or customer-facing roles, ideally in a fast-paced Tech or SaaS environment, with proven ability to manage a high volume of leads and achieve conversation targetsLanguage:native Italian speaker and fluency in English are mandatory as you'll be working with both local and international clientsYou possess excellent communication, negotiation, and presentation skills, with the ability to quickly build relationship and understand customer needsYou're self-motivated, goal-oriented, have a high level of organisation and attention to detail, and able to work independently as well as in teamsYou're comfortable using CRM tools (e.G., Salesforce, HubSpot)



and sales automation platformsAnd it will be nice if you alsoHave a strong understanding of market dynamics in Europe, with a particular focus on ItalyAre proficient in using CRM softwares and sales tracking toolsDon't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience.What's in it for you?Join a growing company that's reshaping how merchants and consumers connectHigh ownership from day one, with real impact on business growthA fast-paced, entrepreneurial environment where your ideas and results matterThe chance to help build a category and be part of something meaningfulAbout the Compensation & BenefitsSalary range €40,000gross annually (total compensation package: fixed salary + performance-based sales premio tied to objectives).Health insurance (FondoEst): 91% paid by Alma which corresponds to 252€/year (21€/month). Your contribution will be 9% (24€/year which equals to 2€ per month)Meal vouchers:231€/month paid by AlmaHolidays: 22 working days as annual leaves + 4 days of time for rest + public holidaysSport: 50€/month subscription costs reimbursed by AlmaAccess to ourLearning & Development PlatformVideo call with a Talent Acquisition team member to understand your path, motivation & present you the role.Video call with your future manager to deep dive the role, the team, your profile and answer all your questions.Take home case study and presentation (ideally in house) to assess your practical knowledge.Final interview with VP SalesReference checkAt Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. xysqume As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.#J-18808-Ljbffr

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