Collection agent
Pubblicato il 06-10-2026 - Eddyfi in Basiano
pAs a Collection Agent you play a key role in the company’s financial health. As a true business partner, you actively contribute to managing the risk associated with accounts receivable by analyzing customer creditworthiness, assessing credit risks, and implementing effective collection strategies. Through your rigor, analytical mindset, and proactive approach, you help minimize losses, support sales, and optimize the organization’s financial performance. /p pBe part of something bigger. /p pAt Eddyfi Technologies, we are proud to push the boundaries of innovation to support the industries the world depends on every day. From energy and transportation to infrastructure and beyond, our technologies help protect critical assets, preserve the environment, and ultimately save lives. /p pAs a world-renowned company, we are behind some of the most advanced systems in the world - delivering cutting-edge solutions in eddy current and ultrasonic testing, remote monitoring, nuclear steam generators, automated vision systems, and robotics. And this is only the beginning. /p pIf you are passionate about your field and want your work to have a real impact, we would love to hear from you. /p h3Our values /h3 ul liWe are customer-focused and place our customers at the heart of everything we do. /li liWe innovate thoughtfully, developing practical, forward-looking solutions that address real-world challenges and protect what matters most. /li liWe are reliable and accountable: we do what we say we are going to do. We take ownership of our actions and deliver high-quality results with integrity, consistency, and transparency. /li liWe are stronger together and committed to creating an inclusive environment where every voice is heard, respected, and supported. /li /ul h3Joining our team means: /h3 ul liCollaborating with experts dedicated to innovation in an environment that values diversity of perspectives, backgrounds, and experiences. /li liJoining an organization that values commitment, initiative, and collaboration to achieve shared goals.
/li liWorking within a growing company that encourages learning, curiosity, and respectful challenge. /li liBeing supported through equitable, transparent, and fair practices. /li liContributing to meaningful projects that create lasting impact. /li /ul h3As a Credit Collection Agent, you will: /h3 ul liManage a portfolio of customer accounts by branch or region; /li liEnsure customer follow-ups related to payments, account openings, missing information, applied credits, and disputes; /li liCarry out collection calls and follow-ups by phone and email, including notices, account statements, and invoice copies; /li liCollaborate with internal and external teams, managers, and customer service for the follow-up of payments, disputed invoices, pending orders, and customer files; /li liBuild and maintain strong business relationships with customers, branches, and representatives; /li liRelease orders and advance orders in accordance with internal policies and authority levels; /li liReview, assign, and approve credit limits and margins according to established policies; /li liResolve disputes, reconcile accounts, maintain customer files, and identify billing issues; /li liPrepare the required documentation for collection agencies, bad debts, EDC, and Coface, including claims and follow-ups with credit insurers; /li liProduce required reports (including aging reports), complete new customer profiles, and perform any other related tasks. /li /ul h3What makes you a great fit for our team : /h3 ul liYou have a minimum of 5 years of experience in collections and credit analysis,
ideally in a distribution or manufacturing environment; /li liYou have solid experience in the commercial and industrial sectors; /li liYou excel in negotiation, persuasion, and achieving objectives; /li liYou demonstrate strong analytical, organizational, and priority management skills; /li liYou have excellent interpersonal skills, enabling you to build trusted relationships with various internal and external business partners and to act as a credible business partner; /li liYou demonstrate a strong team spirit and sense of collaboration; /li liResourcefulness, autonomy, and the ability to find solutions are among your strengths; /li liYou have strong adaptability and flexibility with work schedules, particularly when interacting across different time zones; /li liYou have a very good command of Excel and PowerPoint; /li liExperience with SAP or a similar ERP is considered a strong asset; /li liYou take a proactive and customer-oriented approach; /li liYou are very comfortable working in English (written and spoken) /li /ul pAt Eddyfi Technologies, diversity, equity, and inclusion are at the heart of who we are. We are committed to providing equitable employment opportunities and fostering an inclusive workplace where everyone can feel they belong. /p pWe welcome and encourage applications from all qualified individuals, regardless of race, ethnic origin, gender identity or expression, sexual orientation, age, religion, disability, neurodiversity, or any other characteristic protected by law. /p pIf you require accommodation at any stage of the recruitment process, please let us know. We are committed to providing an accessible and inclusive experience for all candidates. /p pAll positions based in Quebec require proficiency in French, both spoken and written. In addition, functional English skills are required to meet the needs of our international offices and clients. Across all our office worldwide certain positions may be subject to background checks, including credit checks, criminal record checks, and employment verification. /p #J-18808-Ljbffr