Customer Care Technician
Pubblicato il 06-10-2026 - Eddyfi in Basiano
This role is part of our Remote Monitoring Solutions product line.
For more information about our product line:
As a Customer Care Technician , you provide technical support to customers worldwide and work closely with the Customer Care Manager and an experienced technical team. You troubleshoot and document customer issues, share feedback with the R&D; team, and help improve our products and services.
You are comfortable working autonomously, managing multiple priorities, and communicating effectively with both technical and non-technical users.
Be a part of something bigger.
At Eddyfi Technologies, we’re proud to push the boundaries of innovation while fostering a workplace where everyone feels valued, respected and empowered to do their best work. We believe that diverse perspectives, experiences, and ways of thinking strengthen our teams and help us build better solutions for the industries the world depends on.
As a world-renowned company, we’re behind some of the most advanced systems in the world—delivering cutting-edge solutions through ET & UT, Remote Monitoring,
Nuclear Steam Generators, Automated Vision Systems, and Robotics.
Our values
- We are customer-centric and put our customers at the heart of everything we do.
- We innovate with a purpose, developing practical and forward-thinking solutions that solve real-world problems and protect what matters most.
- We are reliable and accountable, we do what we say we are going to do, taking ownership of our actions and delivering high-quality outcomes with integrity, consistency and transparency.
- We are stronger together and committed to creating an inclusive environment where voices are heard, respected and supported.
Joining our team means:
- Collaborating with experts dedicated to innovation in an environment that values different perspectives, backgrounds and experiences.
- Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
- Working in a