You will design, build and run the AI agents at the heart of our work: assistants that answer, book and sell on WhatsApp, voice and web, and the automations behind them. You will take an agent from a first prompt to production, and keep it measurable, safe and useful once real people start talking to it.
Where BluLang Studio , Milano Creativity, design, software and AI agents.
Layer 01 Intelligence Agents, chatbots, voice and automation.
What you will do.
Six things you will own from the start, in plain words. The scope grows with you.
- 01 Build agents that answer, book and sell across WhatsApp, voice and web.
- 02 Design prompts, tools and retrieval so agents act on real business data.
- 03 Write evaluations and monitoring, so every release is measurably better.
- 04 Decide with the team where an agent hands over to a person.
- 05 Turn what works into reusable parts of BLUbot and BPI.

- 06 Work with designers in Milano and engineers in Guangzhou when an agent meets a device.

What you bring.
You have
- Solid software engineering, with production code you can show.
- Hands-on work with large language models: prompting, tool use, retrieval and evaluation.
- Good judgment about privacy, safety and the ways agents fail.
- Care for the person on the other side of the conversation.

Nice to have
- Voice or messaging platforms in production.
- Italian or Mandarin.
- Building with Claude.

Your first week.
16:07 now in Milano
03 Wednesday, day 3 of 5 Inside the work. Read real conversations from a live agent and the evaluations behind them.
3 of 6 modules in place

AI Engineer, Agents AI Milano →

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