06 ott - Venezia
The Gritti Palace, a Luxury Collection Hotel, Venice
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Concierge. The Concierge will report to the Head Concierge and she/he will be part of a Front Office department. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. Professional career progression at international level in 10.000 Marriott hotels Learning and development opportunities online, on the job and in class Discounts on hotel rooms, gift shop items, food and beverage Experienced management & motivated and engaging colleagues Canteen service – Associates Restaurant Uniform - Laundry service With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too. Respond to guest requests for special arrangements or services (transportation, reservations, email knowledgeable correspondence) by making arrangements or identifying appropriate providers. Bell person, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Stand, sit, or walk for an extended period of time or for an entire work shift. Great storytelling skills in Italian, English and French (writing and speaking) Luxury Hotels Concierge experience International experience at Luxury Properties Positive outlook and outgoing personality Flexibility, problem-solving skills and multi-tasking ability The ability to stand, sit or walk for extended periods of time across a work shift Explore our very big world As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us,
you’ll get to entertain and meet people from all over the world as you build your experience. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Our highest priority is making you feel as welcome as our guests. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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