06 ott - Firenze
AVASO Technology Solutions
Job Opportunity: Onsite Support Engineer at AVASO Technology
Location: Florence, Italy
Employment Type: Tempo parziale Contract / Part-time Employment
Experience: 4+ years
Language Known: English, Italian
Company Overview:
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking an experienced Onsite Support Engineer to join our team in Location: Florence, Italy. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:
• Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
• Troubleshoot and resolve hardware,
software, and network-related issues.
• Install, configure, and maintain desktop systems, laptops, and peripherals.
• Ensure the deployment of operating systems, updates, and software packages.
• Work with the IT team to resolve and escalate issues as needed.
• Perform routine system audits and ensure systems are up-to-date and secure.
• Provide end-user training and technical documentation where necessary.
• Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications:
• 4+ years of experience in Desktop Support or similar roles.
• Strong experience with Windows OS, Mac OS, and Linux environments.
• Experience with Active Directory for user management, group policies, and security.
• Proficient with remote desktop tools and troubleshooting techniques.
• Experience with networking protocols (TCP/IP, DNS, DHCP).
• Strong
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