Aero Alliance Customer Fulfillment and Experience Leader

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89xp2n

Questa posizione è in GE VERNOVA

Il processo di selezione sarà interamente gestito GE VERNOVA.

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- Leading the end-to-end customer experience, from initial engine induction through to final testing, ensuring a seamless and high-quality service journey.
- Driving cross-functional collaboration to optimize shop slot utilization and ensure all maintenance activities align with contractual requirements and customer deadlines.
- Creating standardized, professional communication decks and reporting frameworks that provide customers with clear, data-driven updates throughout the maintenance process.
- Improving service delivery by analyzing customer feedback and identifying continuous improvement opportunities to enhance satisfaction, loyalty, and retention.
- Building a customer-centric culture within the Avenza facility by training staff on best practices and fostering a proactive, service-oriented mindset across all shop functions.
- Managing the end-to-end customer site visit experience, serving as the single point of contact to ensure professional and impactful engagements. --

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/89xp2n